The Bank receives many requests for information and certain questions recur regularly. Please check if your query can be answered by one of the links below.
For further information, please send a message to the Infodesk.
The EIB and its staff are covered by a Code of Conduct, setting out the rules and standards for professional behaviour.
Members of Bank staff are expected to:
Within the Bank, a dedicated Compliance Office has been set up to identify, assess, advise on, monitor and report on the compliance risk of the EIB Group.
The team monitors compliance by EIB Group staff of the rules on ethics and integrity and recommends the adoption of protective or redressing measures where appropriate.
The EIB considers itself accountable to all stakeholders. It maintains and develops an active transparency policy regarding its activities and policies in line with relevant EU regulations and policies.
The EIB actively communicates with the European Parliament, the Economic and Social Committee and with Civil Society. It publishes its Operational Strategy on its website, as well as a wide range of information on its policies and procedures, including listing basic information about its project list and loans activity.
Nonetheless, the EIB operates as a bank and is subject to conventional bank-client relationships. This includes the need to protect the business and commercial interest of its clients, which may require keeping project information confidential.
The Bank has adopted an active policy against fraud and money laundering in the context of its financing operations. See the EIB Guidelines on Fighting Corruption and Fraud. Under the tendering rules the Bank applies, it requires declarations of integrity and identification of source of funds from promoters and tenderers (Guide to Procurement, sections 1.5, 3.5 and Annex 3).
The EIB does not seek to participate in business directories. As such, it is the policy of the Bank not to update details on an individual basis for such publications.
All information regarding the activity, aims and structure of the Bank is updated regularly on this website. Organisations wishing to include details of the EIB in their publications are asked to gather information directly and free-of-charge from the Bank's website.
Organisations who wish to include a textual summary of the EIB in their publications are asked to submit a proposed text to the Bank for validation (via the Infodesk) at least 10 working days prior to the deadline. Should the text be in an EU official language other than English, German or French, please allow at least 20 working days.
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