The EIB is committed to achieving the highest level of transparency in all its activities. It considers that as a public body, transparency on how it makes decisions, works, and implements EU policies strengthens its credibility and accountability to the citizens. Transparency also contributes to increasing the efficiency and sustainability of its operations, reducing the risks of corruption and enhancing staff relations with external stakeholders.
The EIB Transparency Policy regulates the Bank's approach to transparency related issues. Since its merging with the Public Disclosure Policy at the beginning of 2010, the Transparency Policy also defines the EIB's disclosure principles and practices. Every member of the public has the right to request and receive information from the Bank. The EIB’s disclosure policy is founded on a presumption of disclosure of information, in line with EU legislation, such as the Aarhus Regulation on environmental information, the regulations of the EU Member States and internationally accepted principles. All information held by the EIB is subject to disclosure upon request, unless there is a compelling reason for non-disclosure. The EIB adheres to the EU initiatives on data protection when processing personal data.
Dialogue with Civil Society Organisations (CSOs), including Non-Governmental Organisations (NGOs), is an ongoing process. The Bank acknowledges that CSOs/NGOs can have a valuable input in the development of its policies and activities and contribute to its awareness of local issues and provide useful information on projects.
An important tool in the Bank’s interaction with civil society is public consultation on selected EIB policies. This process allows the Bank to take into account public comments prior to Board approval of the policies.
The Bank also interacts with the public at large through its “Infodesk”, which is the first contact point for the public, and through organising events for interested members of the public or participating in large public events, notably those organised at EU level.
A civil society home page on the Bank’s website provides civil society representatives with easy access to information of particular interest to them.

The EIB adopted a new Transparency Policy on 2 February 2010. The new Transparency Policy replaces the Public Disclosure Policy (2007) and the Transparency Policy (2004). The new transparency policy fully takes into account the Lisbon Treaty on the functioning of the EU.
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